Sabre’s enhanced virtually there travel itinerary service features…mihost
Sabre-connected Travel Agencies Gain From Branding, Service Upgrades
Sabre Travel Network(R) today announced the complete deployment of its enhanced Sabre Virtually There(R) itinerary product. Used by 30,000 travel agencies and millions of business and leisure travelers worldwide, the enhanced service is available in 17 languages for both web and mobile devices.
Building upon its successful heritage, the enhanced Sabre Virtually There makes it even easier to gain access to trip information, eliminating the need for travelers to recall their reservation code. Travelers can get more detailed information on each component of their trip, using tools that track flight and gate information, airport security wait times, access city guides, and more.
“Sabre Virtually There saves us time, reduces costs and keeps my customers happy,” said Aida Fournier, founder and president of Connections Travel in Puerto Rico. “Today, clients expect you to be available to be engaged with them at all times. From a customer engagement standpoint, Sabre Virtually There has delivered dramatic change in our agency services; customers love it and we have reduced our itinerary delivery costs by more than 80 percent since we deployed the solution.”
Continuing its commitment to the exploding use of mobile devices by travelers, Sabre extended many new and existing web features to the mobile device in the enhanced version of Sabre Virtually There. Additionally, Sabre is working with its numerous worldwide airline customers to incorporate online and mobile check-in capabilities via the Sabre Virtually There web and mobile platform.
Other new features include:
An attractive and streamlined user interface;
MyTrips, which allows travelers to access past and future trips booked via Sabre. This enhancement is particularly useful for road warriors who can now quickly reference favorite hotels they stayed at or timely flights for recurring trips;
Traveler Profiles, which allows travelers to save their personal settings for language preferences, flight notification and more; and
Sabre Virtually There’s flight notification feature now enables travelers to register for flight alerts with just one click.
Sabre Virtually There is an established valuable traveler companion, providing relevant and timely information to travelers 24/7. In addition to the new features, a broad spectrum of travel information is conveniently accessible through Sabre Virtually There, including:
Flight information – schedules, delays and cancellations
City Guide information such as history, attractions and places to eat
Maps and driving directions
“The newly redesigned Sabre Virtually There exemplifies Sabre Travel Network’s ongoing investment in and delivery of technologies that enhance travel agency services on a global scale,” said Greg Webb, chief marketing officer for Sabre Holdings. “With a host of new configurable options, agencies can meet the twin objectives of increasing brand awareness and exceeding customer service expectations.”
About Sabre Travel Network
Sabre Travel Network, a Sabre Holdings company, is the world’s leading provider of high-performance solutions for the travel industry. The Sabre GDS is the foundation for these solutions, providing a ready-built efficient marketplace that connects travel suppliers, including hundreds of airlines and thousands of hotels, with more than 55,000 travel agency locations. With over 20 years of experience and more than 1,400 employees in the region, Sabre is partnered with over 80 percent of the top 100 travel agencies in Latin America.
Key brands of Sabre Travel Network include GetThere, for corporate travel reservation technology; Nexion, a host agency; SynXis, for hotel reservation management, distribution and technology services; E-site marketing, specializing in online business solutions exclusively for the hospitality industry TRAMS, mid- and back-office solutions and marketing services for travel agencies; and TRAMS Marketing Alliance (TMA), a marketing promotions services for leisure travel agencies. Sabre Travel Network also markets TotalTrip which provides pre-paid hotels for the travel agency marketplace.
Sabre Holdings connects people with the world’s greatest travel possibilities by retailing travel products and providing distribution and technology solutions for the travel industry. More information about Sabre Holdings is available at http://www.sabre-holdings.com.